Help

Choosing your garment

What is the difference between Origin, CÉNIT and PULSO?

Origin 1.1.1 brings designs from KAI-07’s original universe to our garments. CÉNIT features celestial motifs, while PULSO centres on mechanical-style numbers. These two collections come in T-shirts and polos, in black and white, with and without NFC.

What does each Origin T-shirt edition include?

The Essential has a small chest print, the KAI-07 sleeve logo and a plain back; it does not include NFC. The Raised-detail edition adds a matte raised chest design and the NFC label. The Illustrated edition adds back artwork to the Raised-detail version. You can view each edition and its price on the product page.

What changes between CÉNIT and PULSO garments with and without NFC?

Both versions have the chest design, back motif and KAI-07 sleeve detail. The NFC version adds the connected label and includes the digital book and stickers. The version without NFC does not include those benefits, although your order value can also qualify you for the book.

How do I choose my size?

Open the size guide on the product page and compare its measurements with a garment you own that fits well. Check the selected fit too: measurements can differ between men’s and women’s cuts and between garment types.

How should I care for my garment?

Read the care information on its product page and the inside label before washing. Avoid ironing directly over the artwork or NFC label.

NFC, the book and gifts

What does the NFC label do?

It lets you access the design’s story and your garment’s digital record with a compatible phone. Hold your phone close to the black KAI-07 label and open the link that appears. The label is on the sleeve of T-shirts and polos, and near the hem of sweatshirts and hoodies. Only editions marked “With NFC” include this feature.

What does the 250-piece edition mean?

The limit is 250 NFC garments per design, shared across garment types, fits, sizes and colours. It is not 250 of each combination. Versions without NFC do not have this edition limit; availability is shown on the product page.

When is the book included as a gift?

The digital edition of KAI-07 · Veinte minutos is included with any NFC garment. It is also included when you spend €100 on garments, after discounts and excluding shipping. You only need to meet one of these conditions.

How do I choose the book’s language?

When your cart meets either condition, you can choose Spanish, English or Japanese before completing your purchase. Your choice is saved with your order. If you want to change it later or need help receiving the book, contact us.

Which purchases include stickers?

NFC garments include KAI stickers and stickers of your chosen design. Spending €100 without buying an NFC garment includes the digital book, but does not add stickers.

Orders and shipping

Can I buy now? Do prices include VAT?

Each product page shows its availability. If it says “Collection presented. Pre-orders are not available yet”, you can explore the garment but cannot buy it yet. All displayed prices include VAT; shipping is calculated separately at checkout.

How long do preparation and shipping take?

Preparation of pre-orders begins on 15 November 2026 at 20:00, Madrid time. It takes 5 working days from that date, or from payment if later. This is the preparation period, not the delivery time. For NFC editions, we also program the label.

Once purchasing is available, payment will be taken when you place your order. Shipping starts after preparation, has its own delivery time and is paid by the customer. Read our preparation and shipping policy.

What delivery options are available?

We offer home delivery with Correos and InPost collection where available. The options and prices for your address are shown at checkout. Orders that do not fit in a locker may need to go to a Punto Pack collection point.

Exchanges and returns

What if the size does not fit or I change my mind?

You can notify us of withdrawal within 14 calendar days after delivery. If you return a garment because you changed your mind or chose the wrong size, you pay for return shipping. Contact us and read the returns policy for the procedure, address and conditions.

What if my garment is faulty or different from what I ordered?

Contact us with your order number and explain what happened. KAI-07 covers the necessary costs to resolve a fault or an error in the garment sent.

The designs and the KAI universe

Where do the designs come from?

Origin comes from the universe of KAI-07 · Veinte minutos, the original story behind the brand. CÉNIT and PULSO draw on the anime and stories we grew up with: the characters we admired, what they taught us and what we still carry with us as adults. That connection is the starting point for their designs.

Are CÉNIT and PULSO official collections?

They are independent KAI-07 collections of inspired art. They are not official merchandise or collaborations with the works they evoke. Rights in those works and their brands belong to their respective owners. KAI-07’s narrative universe is the brand’s own original creation.

Will there be officially licensed collaborations?

We want to work with the rights holders of stories we admire and create officially licensed pieces together. That is part of the future we want for KAI. When a collaboration is agreed, we will announce it as such.