Shipping policy

Pre-orders and preparation

Pre-orders · Origin 1.1.1. Payment is taken when you order. We begin preparing pre-orders from 15 November 2026 at 20:00 (Madrid time). Preparation takes 5 working days from that date, or from payment if later. Shipping time and cost are additional and shipping is paid by the customer. For editions with NFC, this includes programming the garment’s label. The Essential T-shirt does not include NFC.

Once prepared, your order is handed to the courier for delivery by the method selected at checkout. Transit time is additional to the 5 working days of preparation. Shipping is paid by the customer, separately from the garment; the cost is shown at checkout before payment.

Shipping cost and transit time

Shipping is charged separately. The cost and transit estimate for your order will be shown when you enter the delivery address, before payment. Transit time begins when the carrier receives the parcel.

Home delivery or InPost pickup

In mainland Spain and the Balearic Islands you can choose Correos home delivery or an InPost service point when these options are available for your order. The price is shown before payment.

If you choose InPost, select your pickup point on the thank-you page after payment. If you do not select one, the nearest available point to the address you entered may be assigned automatically; check the selection in your order confirmation. Parcels that do not fit a Locker may be redirected by InPost to a compatible parcel shop. Carrier transit begins after garment preparation.

Rest of the world

Outside the European Union, prices at checkout are shown without VAT. Import duties, local taxes and customs handling are charged by the carrier on delivery and are not included in our prices; they depend on the destination country. Delivery times can be longer when a parcel is held at customs.

Canary Islands, Ceuta and Melilla

These territories are outside the EU VAT area. Prices at checkout are shown without Spanish VAT; the carrier may charge local import taxes (IGIC/IPSI) and customs handling on delivery. Those charges are set by the destination authorities and are not included in our prices.

Tracking

You receive a tracking link by email as soon as the parcel leaves. If a parcel is returned to us because the address was incomplete or nobody could receive it after the carrier's attempts, we contact you to send it again; we will confirm the cost of the second delivery before arranging it.

Earlier reservations · Drop 001 only

Pieces reserved during Drop 001 are not shipped until they are ready. We contact you by email before charging or sending anything, and you can decline at that point without cost.

Contact

Questions about a delivery: kaistore@kai-07.com.